Privacy Policy

Introduction

Harper California operates this website and store, including all related features, content, tools, products, and services, to provide customers with a seamless and personalized shopping experience (the “Services”). Harper California is powered by Shopify, which enables us to offer secure commerce, data management, and payment processing.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services. If there is any conflict between this Privacy Policy and our Terms and Conditions, this Policy governs with respect to the collection and use of your personal data.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

The term “personal information” refers to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information, depending on your interactions with our store and as permitted by law:

Contact Details: Name, billing address, shipping address, email address, and phone number.
Payment Information: Credit or debit card details, payment confirmation, and transaction history.
Account Information: Login credentials, preferences, and order history.
Transaction Information: Items purchased, returned, exchanged, or added to your wishlist or cart.
Communications: Information you include when contacting customer support or participating in surveys.
Device and Technical Information: IP address, browser type, device identifiers, and usage data.
Usage Behavior: Pages visited, products viewed, time spent on site, and navigation data.

How We Collect Personal Information

We collect personal information through the following sources:

Directly from you: When you create an account, place an order, subscribe to newsletters, or contact us.
Automatically: Through cookies, web analytics, and similar technologies when you browse our site.
From service providers: When our partners process payments, shipments, or analytics on our behalf.
From third parties: Such as marketing partners, advertising platforms, or social media integrations.

How We Use Personal Information

We use your information for the following purposes:

1. To Provide and Improve Our Services

To process and fulfill orders, verify payments, deliver products, manage returns and exchanges, and personalize your shopping experience.

2. For Marketing and Advertising

To send promotional messages, newsletters, and advertisements based on your preferences and previous interactions. You may opt out of marketing emails at any time.

3. For Security and Fraud Prevention

To detect, prevent, and investigate fraudulent or unauthorized activities, and to maintain secure transactions.

4. For Customer Support and Communication

To respond to your inquiries, provide assistance, and ensure effective communication.

5. To Comply with Legal Obligations

To meet applicable legal requirements, respond to lawful requests, and enforce our Terms and Conditions.

How We Disclose Personal Information

We may share your personal data in the following circumstances:

With Shopify: To process and host data necessary for store operation, checkout, and analytics.
With Service Providers: Including shipping companies, payment processors, data management, and marketing partners who perform services on our behalf.
With Business Partners: For joint promotional activities, advertisements, or affiliate collaborations.
With Legal or Regulatory Authorities: When required by law, court order, or government request.
In a Business Transaction: Such as a merger, acquisition, or asset sale involving Harper California.

All third parties are bound by confidentiality and data protection obligations consistent with this Policy.

Relationship with Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and manage transactions securely.
Information submitted through our website may be shared with Shopify and processed in accordance with their privacy practices.

You can review Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy.

Depending on your jurisdiction, you may exercise rights directly with Shopify concerning data processed under their responsibility.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential website functionality.
Analyze traffic and improve user experience.
Personalize content and advertisements.

You may manage cookie preferences through your browser settings or opt out of targeted advertising where applicable.

Children’s Data

Our Services are not directed at children under the age of 16. We do not knowingly collect personal data from minors.
If you believe a minor has provided personal information to us, please contact us immediately at info@harpercalifornia.com, and we will delete the data.

Security and Data Retention

We maintain administrative, technical, and physical safeguards to protect your data against unauthorized access or misuse. However, no system is entirely secure, and we cannot guarantee absolute protection.

We retain your information only as long as necessary to:

Fulfill the purposes described in this Policy.
Comply with legal obligations.
Resolve disputes and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal exceptions.
Portability: Request transfer of your data to another service provider.
Opt-Out: Decline targeted advertising or sharing for marketing purposes.
Withdraw Consent: Revoke consent where data processing relies on it.

You can exercise these rights by contacting info@harpercalifornia.com.
We may request verification of your identity before processing your request.

International Data Transfers

Your information may be transferred and processed in countries other than your own, including the United States and locations where Shopify and its partners operate.
When required by law, we use recognized safeguards such as the Standard Contractual Clauses approved by the European Commission to ensure your data is protected.

Third-Party Links

Our website may include links to external websites or services not operated by Harper California. We are not responsible for the privacy practices or content of third-party sites. We encourage users to review the privacy policies of those websites before providing any personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page, with the “Last Updated” date revised accordingly. Continued use of our Services after any update constitutes acceptance of the revised Policy.

Contact

If you have questions, requests, or concerns about our Privacy Policy or data practices, please contact us at:

Harper California
Email: info@harpercalifornia.com
Website: www.harpercalifornia.com